Location: Gurgaon. Work from office mandatory. Undergraduates or graduates can apply; freshers are welcome; some experience preferred. Excellent English communication (spoken & written) required. Role involves: Handling customer inquiries via voice or non-voice (chat/email) channels. Logging interactions in company systems. Adhering to quality guidelines and timelines. Skills required: good computer navigation, ability to multitask, adapt quickly, work shifts.